Trust center
Security built for regulated enterprises
Acrely is engineered for organizations with the strictest data, privacy, and compliance requirements. Security is foundational to every deployment — cloud or on-prem.
Encryption everywhere
All data is encrypted in transit with TLS 1.3 and at rest with AES-256. Call audio and transcripts are encrypted with per-tenant keys.
On-prem isolation
Deploy entirely inside your VPC or data center. Sensitive audio and PII never have to leave your network perimeter.
Access control
SSO via SAML and OIDC, SCIM provisioning, and granular role-based permissions scoped to teams, agents, and environments.
Compliance
SOC 2 Type II program, GDPR-aligned data handling, and configurable retention. HIPAA and regional residency available on request.
Auditability
Immutable audit logs for every configuration change, conversation, and human handoff, exportable to your SIEM.
Responsible AI
Guardrails, escalation policies, and human-in-the-loop review keep agents within approved boundaries at all times.
Need our security documentation?
Approved customers and prospects can request our SOC 2 report, penetration test summaries, and data processing agreement.